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A client recently emailed me the following question:

“These square bar codes are popping up everywhere. What are they, how do I get one, and should I put one on my online marketing and in my email newsletter?”

QR 101

First, in case you don’t already know, QR stands for Quick Response and is a 2D bar code that can only be read by scanning software on a SMART camera phone. (Think iPhone and Android…I still can’t get it to work properly with my “sort of smart” BlackBerry.) To make it work you need to download an app to scan the codes; search “QR Scanner” in the iTunes or Android app store.

QR codes are a brilliant addition to print media. They are a great way to drive offline customers to your website, or to give them information they can read, or store in their phones . Check out these clever uses:

What information should I include in a QR code?

QR Code on a business cardBasically, any message you want this would be of value for your readers. Here are three examples:

  • Contact info (like what is on your business card)
  • Event info (date, time, location, etc.)
  • Product information

How to create a QR code

There are plenty of sites that will create a QR code for you, just search “Create a QR code”; here are my two favorites:

1) Want to be a walking advertisement for your business? Use this site to have a QR code printed on a T-shirt (or the back of a business card): Visit http://goqr.me/

2) For office and/or brick & mortar locations, create a Google Places account and get one that looks like this:

Google Places QR code

Put this on the back of your business card, or print it as a poster and put it in your window.

So, back to the original question:

Should I put a QR code in my Internet marketing materials?

I wouldn’t bother. In my humble opinion, QR codes are perfect for print media but text and/or a clickable link is more practical, efficient, and understandable. Think about it, who is going to shoot a smart phone at a computer screen?

How do you like to use QR codes?

I would love to hear your ideas.

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This was from last Summer at OpenCamp Dallas.

Many thanks to attorney Tomaz Stasiuk of Planet1oTech for his interest in Virtual Assistance.

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According to a report by Marketing Charts small business owner optimism surged 24 points in Nov. 2010!

Small Business Owner optimism surgesThis from the Wells Fargo/Gallup Small Business Index, which is a measure of small-business owners’ perceptions of their operating environments (revenue, cash flow, capital expenditures and hiring). This is a sharp improvement from last summer and expectations regarding their future financial situations are also on an uptrend. 

This is great news as the Small Business Index has been an accurate indicator of future economic activity for the past six years.

I’m so thrilled we are beginning to see these positive economic indicators. Remember, “Thoughts held in mind, produce after their kind.”

Woo Hoo – Go Small Business Owners!

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Social Media Marketing Program

A potential client recently asked me to help him understand how social media might help him accomplish his organization’s PR and advertising efforts. His global organization is extremely “industrial” in nature and not the typical, local, small-to-mid sized business that I am used to assisting…and frankly responding to his request forced me think differently about social media outlets, but in a very positive way.  Here is a portion of my response to him:

There are three major social media sites, and dozens of minor social media sites, in use today. The three major sites are: Facebook, LinkedIn and Twitter.

  • Facebook is a social networking website. It is primarily social (as opposed to professional) in nature although they do offer “pages” for professional organizations and “pay per click” style advertising that is highly targeted and relatively inexpensive. >500 million active users worldwide.
  • Twitter is a social networking and micro-blogging service used to send and receive text-based posts of up to 140 characters. >100 million registered users worldwide
  • LinkedIn is a business-oriented social networking site mainly used for professional networking. >80 million users worldwide

Collectively this represents nearly 700 million “eyeballs” or opportunities to connect with potential and current suppliers, customers, government agents and the public at large. Did I mention membership for these three sites is FREE?

In terms of public relations, maintaining a presence on social media sites is an extremely effective and cost-efficient form of PR and advertising.

In order for social media marketing to be beneficial organizations need clearly defined messages and goals. These messages and goals in turn define an organizations social media strategy.

As a Virtual Assistant specializing in Internet Marketing I help clients with the following:

  1. Define internet marketing goals
  2. Develop a series of monthly (12) marketing messages to be disseminated on-line
  3. Choose an appropriate combination of online media outlets, like the three referenced above but also blogging and email marketing, that reach the organization’s target audience
  4. Assist with the dissemination of the monthly marketing messages, OR
  5. Train organizational representatives how to disseminate the monthly marketing messages.

Setting up a social media program usually takes between 5 and 10 hours, depending on the scope of the organization’s goals. On-going monthly maintenance takes between 1 and 5 hours, again dependent on the scope of the projects. If you are interested in learning more about social media marketing and how it can help your organization, please don’t hesitate to contact me.

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x Understanding Bounce Rates

October 20, 2010

Check out this great video explaining Bounce Rates. The instructor suggests that anything <40% is a good bounce rate, 40% to 60% is an average bounce rate, and anything greater than >60% is undesirable.

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x How to Recycle Your Email Newsletter Content

October 7, 2010

Your monthly email marketing message is filled with interesting insights, articles, and valuable offers for your clients and potential clients and you want to make sure it is read by as many people as possible! Here are three great tips to “recycle” that message: First utilize Social Media sites – RatePoint, the tool I use [...]

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x Stop trying to dazzle your customers and just fix their problems!

September 30, 2010

Dazzling clients and potential clients does not build loyalty; reducing the amount of time, money and effort, aka the work they must do to get their problems solved, does! Growing up in the corporate world I was taught to always “exceed expectations”. But a recent article from Harvard Business Review points out that this only [...]

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